Dermatology Front Desk Concierge

DOCS Dermatology Group; Hillsdale (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is hiring a Medical Receptionist to support patient flow and front-desk operations in Michigan. The role focuses on patient check-in/out, insurance information collection, and coordinating with clinicians to ensure smooth visits.

Responsibilities include answering phones, data entry in EHR, scheduling, and handling payments while delivering exceptional customer service in a fast-paced dermatology setting.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Customer service

Medical terminology

Communication

Attention to detail

Education

High School Diploma or equivalent

Tools

EHR systems

Job description

DOCS Dermatology Group is hiring a Medical Receptionist to support patient flow and front-desk operations in Michigan. The role focuses on patient check-in/out, insurance information collection, and coordinating with clinicians to ensure smooth visits.

Responsibilities include answering phones, data entry in EHR, scheduling, and handling payments while delivering exceptional customer service in a fast-paced dermatology setting.