Patient Concierge & Experience Lead - Dental Spa

Lane & Associates Family Dentistry; Cary (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

A local dental practice in Cary is searching for an enthusiastic Patient Concierge to create exceptional patient experiences. The role focuses on welcoming patients, assisting with check-ins, and coordinating comfort amenities. Ideal candidates possess strong interpersonal and organizational skills, and a passion for patient-centered care. Experience in healthcare is beneficial but not mandatory. Join a team that aims to reduce dental anxiety and provide a welcoming atmosphere for all.

Qualifications

• Experience in a dental or healthcare setting is a plus but not required.
• Ability to lift 15-20 lbs.

Responsibilities

• Warmly welcome and greet all patients, family members, and visitors.
• Assist patients with check-in and address general questions.
• Guide patients to appropriate departments.
• Engage with patients and their families throughout their visit.
• Introduce patients to in-office amenities.
• Maintain cleanliness and organization of hospitality areas.
• Distribute promotional items and inform patients about current offers.

Skills

Exceptional interpersonal and communication skills

Strong organizational abilities

Multitasking in a fast-paced environment

Passion for hospitality and patient-centered care

Education

High school Diploma or GED

Job description

A local dental practice in Cary is searching for an enthusiastic Patient Concierge to create exceptional patient experiences. The role focuses on welcoming patients, assisting with check-ins, and coordinating comfort amenities. Ideal candidates possess strong interpersonal and organizational skills, and a passion for patient-centered care. Experience in healthcare is beneficial but not mandatory. Join a team that aims to reduce dental anxiety and provide a welcoming atmosphere for all.