Dental Patient Concierge – Front Desk & Scheduling (Temp-to-Hire)

J & J Staffing Resources; Wilmington (DE); On-site; USD 33,000 - 46,000; Full time

Job summary

A specialty dental practice in Wilmington, DE is seeking a Dental Patient Coordinator to provide exceptional customer service and manage front desk operations. This full-time role includes welcoming patients, handling scheduling, verifying insurance coverage, and maintaining confidentiality. The ideal candidate has at least 5 years of experience in a similar role, strong communication skills, and knowledge of dental terminology. Bilingual skills in English and Spanish are a plus. Competitive compensation is offered based on experience.

Qualifications

• At least 5 years of front desk or customer service experience preferred.
• Knowledge of dental terminology and procedures is beneficial.
• Strong ability to manage a fast-paced work environment.

Responsibilities

• Welcome patients and complete check-in procedures.
• Answer incoming calls and assist with scheduling.
• Verify insurance coverage and process payments.

Skills

Customer service experience

Communication skills

Multitasking

Bilingual (English and Spanish)

Education

High school diploma or equivalent

Tools

Dental office software (Dentrix, Eaglesoft, Open Dental)

Job description

A specialty dental practice in Wilmington, DE is seeking a Dental Patient Coordinator to provide exceptional customer service and manage front desk operations. This full-time role includes welcoming patients, handling scheduling, verifying insurance coverage, and maintaining confidentiality. The ideal candidate has at least 5 years of experience in a similar role, strong communication skills, and knowledge of dental terminology. Bilingual skills in English and Spanish are a plus. Competitive compensation is offered based on experience.