Patient Concierge: Caring Front Desk Lead

Circles; New Brunswick (NJ); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

401K with company match

Generous PTO

2-week paid sabbatical

Access to company EBRGs

Access to Employee Assistance Program

Job summary

Circles in New Jersey is seeking a friendly, patient-oriented part-time concierge to support hospital patients and visitors. You will provide prompt service, make recommendations, and fulfill requests to ensure a comfortable experience.

The role requires hospitality skills, local knowledge, and flexibility to work evenings and weekends. Responsibilities include coordinating gifts, meals, transportation, and notary eligibility, with a professional image at all times.

Qualifications

• 2 years of customer service experience; front desk, concierge or hospitality preferred.
• Knowledge of MS Office, Microsoft Word, Internet searching, and keyboarding.
• HS Diploma required; Bachelor’s degree preferred.
• Strong verbal and written communication and organizational skills in a fast-paced environment.

Responsibilities

• Provide prompt, courteous, and patient-oriented services to patients and visitors.
• Coordinate purchases from the gift shop and deliver items to patients’ rooms; arrange meals and transportation.
• Promote relationships through conversation with patients and visitors via face-to-face, phone, and email.
• Enter requests into a central database and maintain a professional image at all times.
• Adapt to schedule changes to ensure appropriate staffing of the desk.

Skills

Customer service

Written and oral communication

Multitasking

Active listening

Flexibility

Continuous learning

Education

HS Diploma

Bachelor's degree

Tools

MS Office

Microsoft Word

Internet searching

Keyboarding

Job description

Circles in New Jersey is seeking a friendly, patient-oriented part-time concierge to support hospital patients and visitors. You will provide prompt service, make recommendations, and fulfill requests to ensure a comfortable experience.

The role requires hospitality skills, local knowledge, and flexibility to work evenings and weekends. Responsibilities include coordinating gifts, meals, transportation, and notary eligibility, with a professional image at all times.