Patient Care Coordinator — Onsite Mental Health Clinic

Clarity Clinic; Chicago (IL); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Full comprehensive benefits package

401(k) match up to 4%

Accrued PTO and sick/wellness days

Job summary

A leading private healthcare practice in Chicago is seeking a compassionate Patient Care Coordinator to ensure a seamless patient experience. This full-time, onsite role includes customer service duties, appointment scheduling, and support for patient inquiries. Ideal candidates will have an associate degree and a year of healthcare experience. A comprehensive benefits package is offered, along with opportunities for professional growth.

Qualifications

• Minimum of 1 year experience in a healthcare or customer service role.
• Ability to work across multiple locations if needed.

Responsibilities

• Provide exceptional customer service via phone, email, SMS, and patient portal.
• Ensure accurate billing and reconcile daily payment batches.
• Assist with patient emergencies or admissions in a calm, supportive manner.

Skills

Strong communication skills

Detail-oriented

Problem-solving abilities

Proficiency in healthcare technology and EMR systems

Education

Associate degree in healthcare administration or related field

Bachelor’s degree preferred

Job description

A leading private healthcare practice in Chicago is seeking a compassionate Patient Care Coordinator to ensure a seamless patient experience. This full-time, onsite role includes customer service duties, appointment scheduling, and support for patient inquiries. Ideal candidates will have an associate degree and a year of healthcare experience. A comprehensive benefits package is offered, along with opportunities for professional growth.