Concierge Cardiology Client Services Coordinator

Northwestern Medicine; Lake Forest (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

A healthcare organization located in Lake Forest, Illinois, is seeking a full-time Coordinator for Client Services within Concierge Medicine Cardiology. This role involves maintaining communication with clients, scheduling appointments, and performing administrative tasks. Candidates should have a high school diploma, at least one year of healthcare experience, and customer service skills. Proficiency in Spanish and a bachelor's degree are preferred. The position offers competitive benefits and opportunities for professional growth.

Qualifications

• High school diploma or GED equivalent.
• 1 year experience in a healthcare environment.
• Experience in a customer service role.
• Proficiency in written and spoken Spanish language preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Maintain ongoing communication with clients regarding their care.
• Answer and direct incoming phone calls for scheduling and inquiries.
• Coordinate specialist appointments for patients.
• Perform administrative functions including data entry and correspondence.
• Facilitate resolution of billing issues and obtain necessary certifications.

Skills

Customer service experience

Data entry

Communication skills

Education

High school diploma or GED

Bachelor's degree

Tools

Microsoft Word

Excel

Electronic medical record system

Job description

A healthcare organization located in Lake Forest, Illinois, is seeking a full-time Coordinator for Client Services within Concierge Medicine Cardiology. This role involves maintaining communication with clients, scheduling appointments, and performing administrative tasks. Candidates should have a high school diploma, at least one year of healthcare experience, and customer service skills. Proficiency in Spanish and a bachelor's degree are preferred. The position offers competitive benefits and opportunities for professional growth.