Patient Concierge & Admin Support

PACS Group; Apache Junction, Northern (AZ, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

PACS is seeking a friendly, detail-oriented receptionist to provide general administrative and clerical support at our Arizona facility. You will greet patients and visitors, answer calls, schedule appointments, and maintain the reception area and sign-in logs.

This role emphasizes confidentiality of protected health information and accurate handling of communications; prior front desk experience and proficiency with Microsoft Office are preferred, with no supervisory duties.

Qualifications

• High school diploma or GED required; prior admin or receptionist experience preferred.
• Basic knowledge of Microsoft Office and clerical functions.
• Experience with multiline phone systems preferred.

Responsibilities

• Greet patients, clients, and visitors with a friendly and positive demeanor.
• Answer telephone calls, take messages, and forward calls as needed.
• Check visitors in and direct or escort them to destinations; maintain sign-in logs.
• Handle incoming and outgoing mail and maintain the reception area.
• Schedule appointments and manage meeting room bookings.
• Maintain confidentiality of PHI; report breaches.

Skills

Administrative support

Customer service

Microsoft Office

Multiline phone system

Education

High School Diploma or GED

Tools

Microsoft Office

Phone system

Job description

PACS is seeking a friendly, detail-oriented receptionist to provide general administrative and clerical support at our Arizona facility. You will greet patients and visitors, answer calls, schedule appointments, and maintain the reception area and sign-in logs.

This role emphasizes confidentiality of protected health information and accurate handling of communications; prior front desk experience and proficiency with Microsoft Office are preferred, with no supervisory duties.