Patient Concierge & Front Desk Coordinator

Dignity Health; Prescott (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Dignity Health in Prescott, AZ is seeking a Receptionist to act as the welcoming heart of our facility. You will manage patient reception, coordinate administrative tasks, and guide diverse patient populations to ensure a smooth care experience.

The role requires excellent interpersonal skills, basic computer proficiency, and a compassionate, patient-focused approach to support patients and staff in a busy healthcare environment.

Qualifications

• High School Graduate or GED is required.
• Basic computer skills are required.
• Experience with Outlook, Windows-based and Google Suite-based programs is preferred.

Responsibilities

• Greet patients and manage a welcoming reception area.
• Coordinate essential administrative tasks and provider schedules.
• Answer phones using a pleasant and helpful manner and route inquiries.
• Maintain deposit logs, prepare routine schedules and reports as needed.
• Support patient movement and assist with basic office workflows.

Skills

Bi-lingual skills

Interpersonal skills

Customer service

Technological proficiency

Education

High School Graduate/GED

Tools

Outlook

Windows

Google Suite

Job description

Dignity Health in Prescott, AZ is seeking a Receptionist to act as the welcoming heart of our facility. You will manage patient reception, coordinate administrative tasks, and guide diverse patient populations to ensure a smooth care experience.

The role requires excellent interpersonal skills, basic computer proficiency, and a compassionate, patient-focused approach to support patients and staff in a busy healthcare environment.