Patient Communications Clerk - Part-Time Front Desk & Calls

Cayuga Health System; Town of Ithaca (NY); In loco; USD 25.000 - 32.000; Part-time

Descrizione del lavoro

Cayuga Health System in Ithaca, NY is seeking a part-time Communications Clerk to greet callers, transfer calls, and manage information requests using our RAVE system. This onsite role features flexible day/evening shifts (7am–3pm, 11am–7pm, 3pm–11pm) and a supportive team environment.

Prior clerical/healthcare experience is preferred. Pay ranges from $18.00 to $23.20 per hour plus benefits; standard workweek includes rotating shifts and onsite duties at Cayuga Medical Center and affiliated

Competenze

• High school degree or equivalent required.
• Previous clerical and/or healthcare experience preferred.

Mansioni

• Greet callers in a welcoming and friendly manner.
• Properly transfer calls to appropriate departments.
• Answer inquiries promptly and page appropriately.
• Utilize RAVE system correctly and monitor enunciator panel/alarm systems.
• Maintain logs and accurate patient and census records.
• Manage on-call schedules and daily on-call assignments.
• Greet on-site customers and handle general information questions efficiently.
• Respond to questions per hospital policy and assist as needed.

Formazione

High school degree or equivalent

Descrizione del lavoro

Cayuga Health System in Ithaca, NY is seeking a part-time Communications Clerk to greet callers, transfer calls, and manage information requests using our RAVE system. This onsite role features flexible day/evening shifts (7am–3pm, 11am–7pm, 3pm–11pm) and a supportive team environment.

Prior clerical/healthcare experience is preferred. Pay ranges from $18.00 to $23.20 per hour plus benefits; standard workweek includes rotating shifts and onsite duties at Cayuga Medical Center and affiliated