Patient Services Coordinator - Healthcare Admin

Yale New Haven Health; Bridgeport (CT); On-site; USD 32,000 - 48,000; Full time

Job summary

Bridgeport Hospital is seeking an individual to join its patient care team. The role emphasizes delivering exceptional customer service to patients, families, physicians, staff and support departments, while maintaining patient records and ensuring HIPAA confidentiality.

Candidates should have a high school diploma (secretarial coursework preferred) and at least 6 months of healthcare experience. Strong communication, organization, and multitasking skills are essential for success in a

Qualifications

• High school diploma or equivalent; secretarial coursework preferred.
• Minimum of 6 months work experience, preferably in a healthcare setting.
• Excellent communications, interpersonal, organizational skills and ability to multitask and manage time effectively.

Responsibilities

• Service Excellence: create a great first impression with exemplary customer service for patients, families, physicians, staff and departments.
• Collaboration and Teamwork: communicate information timely and effectively; follow through on responses.
• Technical Expertise: proficient with computer applications and telecommunication systems; maintain medical records with HIPAA confidentiality.
• Maintain a compliant, safe, and patient-centered environment; support department operations.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Computer literacy

Education

High school diploma

Secretarial coursework preferred

Job description

Bridgeport Hospital is seeking an individual to join its patient care team. The role emphasizes delivering exceptional customer service to patients, families, physicians, staff and support departments, while maintaining patient records and ensuring HIPAA confidentiality.

Candidates should have a high school diploma (secretarial coursework preferred) and at least 6 months of healthcare experience. Strong communication, organization, and multitasking skills are essential for success in a