Patient-Centered Ambulatory Care Assistant

Yale New Haven Health; New Haven (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

Yale New Haven Health is seeking a Patient Care Associate to support the clinical team in delivering patient-centered care in a fast-paced hospital setting. You will work under the direction of the Registered Nurse and collaborate with a multidisciplinary team.

The role emphasizes effective communication, clinical competency, and compassionate patient interactions, with opportunities for skill development and professional growth. This is an on-site position within our clinical services.

Qualifications

• A minimum of a high school diploma or GED.
• Graduated from an approved, accredited postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training.
• Preferred 12-18 months experience as Medical Assistant, Nursing Assistant, or Patient Care Associate.
• Preferred current medical assisting credential recognized by CT Department of Public Health.

Responsibilities

• Provides direct and indirect patient care under RN direction.
• Rooming patients, taking vitals, and assisting with procedures.
• Communicates with patients, families, and the care team.
• Sends/receives patient records and documents in EPIC.
• Sets up instruments/equipment per department protocol.

Skills

Communication skills

Teamwork

Flexibility

Interdisciplinary collaboration

Education

HS diploma or GED

Medical assisting program graduate

Tools

EPIC

Job description

Yale New Haven Health is seeking a Patient Care Associate to support the clinical team in delivering patient-centered care in a fast-paced hospital setting. You will work under the direction of the Registered Nurse and collaborate with a multidisciplinary team.

The role emphasizes effective communication, clinical competency, and compassionate patient interactions, with opportunities for skill development and professional growth. This is an on-site position within our clinical services.