Patient-Centric Pharmacy Technician — Care & Coordination

Strive Compounding Pharmacy; Mesa (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employer-paid healthcare coverage

Paid time off

401(k) with employer matching

Vision and dental insurance

Job summary

Strive Pharmacy is seeking a Customer Care Pharmacy Technician to join our onsite team in Arizona. You will be at the heart of delivering patient-centered care, handling calls, processing inquiries, and ensuring accurate communications between pharmacists and technicians.

Role emphasizes compliance with HIPAA, precise data entry, and strong teamwork in a fast-paced environment. Monday–Friday schedule with generous benefits and growth opportunities within a patient-first culture.

Qualifications

• GED or high school diploma is required.
• Active Arizona State Technician License is required.
• Current PTCB certification is required.
• Clean criminal record with no felonies.
• Previous customer service or call center experience in pharma/healthcare is preferred.
• Strong attention to HIPAA and patient confidentiality.

Responsibilities

• Handle phone calls and outgoing calls to assist patients and providers.

Skills

Customer service

HIPAA compliance

Attention to detail

Multitasking

Communication skills

Microsoft Office

Education

GED or high school diploma

Tools

PTCB certification

Arizona State Technician License

Job description

Strive Pharmacy is seeking a Customer Care Pharmacy Technician to join our onsite team in Arizona. You will be at the heart of delivering patient-centered care, handling calls, processing inquiries, and ensuring accurate communications between pharmacists and technicians.

Role emphasizes compliance with HIPAA, precise data entry, and strong teamwork in a fast-paced environment. Monday–Friday schedule with generous benefits and growth opportunities within a patient-first culture.