Patient-Centric Medical Office Front Desk Pro

methodisthealth; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk operations at the ambulatory/clinic site. You will register patients, schedule appointments, collect payments, and assist patients with the portal.

The role emphasizes patient- and family-centered care within MLH values, with opportunities to work closely with management, staff and clinicians.

Qualifications

• High school diploma or equivalent.
• 1–3 years in insurance verification, scheduling, or physician offices.
• CMOA or CMA preferred; relevant certifications encouraged.
• Excellent communication and basic math skills.

Responsibilities

• Register new patients and update demographics with accurate details.
• Schedule appointments and make confirmation calls for upcoming visits.
• Collect co-pays and insurance data to ensure proper payment.
• Greet patients and visitors; respond to information requests in person or by phone.
• Support front desk operations and assist clinicians as needed.

Skills

Medical terminology

Patient communication

EMR registration

Insurance verification

Scheduling

Cash handling

Teamwork

Basic math

Education

HS Diploma

Tools

EMR systems

Microsoft Office

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk operations at the ambulatory/clinic site. You will register patients, schedule appointments, collect payments, and assist patients with the portal.

The role emphasizes patient- and family-centered care within MLH values, with opportunities to work closely with management, staff and clinicians.