Front Desk Medical Office Assistant - Patient-Centered Care

Methodist Le Bonheur Healthcare; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations at the ambulatory/clinic site. Responsibilities include answering calls, triaging patient inquiries, registering patients in the EMR, and assisting with the patient portal.

You will collect co-pays, schedule appointments, and greet patients, while upholding MLH values and patient- and family-centered care.

Qualifications

• High school diploma required.
• Preferred: insurance verifications or authorizations 1–3 years.
• Preferred: physician office 1–3 years.
• Preferred: scheduling 1–3 years.

Responsibilities

• Registers new patients and updates existing patient demographics with detailed information.
• Schedules appointments and makes confirmation calls.
• Collects co-pays and insurance data for full payment.
• Greet patients and visitors; respond to information requests in person or by phone.
• Demonstrates initiative for self-development and professional competency.

Skills

Medical terminology

Customer service

Office software

Verbal/written communication

Organizational skills

Independent judgment

Math calculations

Attention to detail

Education

High School Diploma

Tools

EMR software

Microsoft Office

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations at the ambulatory/clinic site. Responsibilities include answering calls, triaging patient inquiries, registering patients in the EMR, and assisting with the patient portal.

You will collect co-pays, schedule appointments, and greet patients, while upholding MLH values and patient- and family-centered care.