Patient-Centric Medical Front Desk & Scheduler

Trinity Health; Springfield (MA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Day Shift

Benefits Day 1

Career growth

Diversity & inclusion

Job summary

Trinity Health is seeking a Medical Receptionist for our General Surgery Practice in Massachusetts. You will be the friendly first point of contact, handling appointment scheduling, insurance verification, copay collections, referrals, and patient registration.

Support providers with chart preparation and communications while maintaining accurate records in a fast-paced, team-oriented environment. The position offers a day shift and benefits starting on day one.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing preferred.
• Excellent keyboard skills and proficiency in Windows and Microsoft Office.

Responsibilities

• Greet patients and handle front-desk communications in person or by phone.
• Verify insurance, collect copays, and process referrals and prior authorizations.
• Register patients and prepare charts for providers.
• Maintain accurate records and support communications with care teams.

Skills

Customer service

Medical office experience

Billing knowledge

Keyboard proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Job description

Trinity Health is seeking a Medical Receptionist for our General Surgery Practice in Massachusetts. You will be the friendly first point of contact, handling appointment scheduling, insurance verification, copay collections, referrals, and patient registration.

Support providers with chart preparation and communications while maintaining accurate records in a fast-paced, team-oriented environment. The position offers a day shift and benefits starting on day one.