Medical Front Desk Specialist - Patient Care & Scheduling

Trinity Health Of New England; Springfield (MA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Day Shift

Great benefits

Diverse and inclusive culture

Job summary

Trinity Health Of New England is seeking a full-time Medical Receptionist for our Adult Medicine Walk-In Center in Massachusetts. The role focuses on front-desk tasks, patient registration, insurance verification, copay collections, and coordinating with providers to keep patient flow smooth.

You will welcome patients, answer calls, schedule visits, and manage referrals while supporting a fast-paced, team-oriented office environment with comprehensive benefits and day shift hours.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Proficiency with Windows and Microsoft Office; accuracy and dependability required.

Responsibilities

• Greets and communicates with patients in person or by phone in a courteous and professional manner.
• Answers telephones in a timely, courteous, and professional manner using appropriate scripting.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Skills

Keyboarding

Customer service

Windows/Microsoft Office

Education

High school diploma or equivalent

Job description

Trinity Health Of New England is seeking a full-time Medical Receptionist for our Adult Medicine Walk-In Center in Massachusetts. The role focuses on front-desk tasks, patient registration, insurance verification, copay collections, and coordinating with providers to keep patient flow smooth.

You will welcome patients, answer calls, schedule visits, and manage referrals while supporting a fast-paced, team-oriented office environment with comprehensive benefits and day shift hours.