Medical Front Desk & Scheduling Specialist

Trinity Health; Springfield (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Great benefits from day one

Career growth potential

Diverse and inclusive culture

Job summary

Trinity Health's Adult Medicine Practice in Springfield, MA is hiring a Medical Receptionist to support patient registration, scheduling, and front office operations in a fast-paced team. You will greet patients, answer phones, verify insurance, transfer calls, and schedule appointments to maximize provider productivity.

A high school diploma and prior medical office experience are preferred. Day shift, competitive pay range, and benefits from day one await the right candidate in a diverse and

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred; knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficient with Windows-based computer environments and Microsoft Office products; accuracy and dependability required.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Verifies active primary and secondary third-party payer insurance coverage eligibility with payers.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.
• Accurately registers patients ensuring information is obtained (identity, address, phone numbers, PCP, insurance, co-pay) to complete registration.

Skills

Keyboard skills

Windows OS

Microsoft Office

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

Trinity Health's Adult Medicine Practice in Springfield, MA is hiring a Medical Receptionist to support patient registration, scheduling, and front office operations in a fast-paced team. You will greet patients, answer phones, verify insurance, transfer calls, and schedule appointments to maximize provider productivity.

A high school diploma and prior medical office experience are preferred. Day shift, competitive pay range, and benefits from day one await the right candidate in a diverse and