Day-Shift Medical Office Receptionist | Growth & Benefits

Trinity Health; Springfield (MA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Benefits from day one

Career growth and advancement

Patient-centered environment

Diversity and inclusion

Job summary

Trinity Health in Springfield, MA is seeking a Medical Receptionist to support a fast-paced Adult Medicine Walk-In Center. You will welcome patients, verify data, schedule appointments, and handle registrations and billing tasks in a busy physician practice.

Ideal candidates have a high school diploma and experience in a medical office, excellent keyboard skills, and proficiency with Windows and MS Office. Join a team focused on high-quality patient care and seamless operations.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred; knowledge of patient billing and medical terminology.
• Excellent keyboard skills; proficiency in Windows and Microsoft Office; accuracy and dependability.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Skills

Communication skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Job description

Trinity Health in Springfield, MA is seeking a Medical Receptionist to support a fast-paced Adult Medicine Walk-In Center. You will welcome patients, verify data, schedule appointments, and handle registrations and billing tasks in a busy physician practice.

Ideal candidates have a high school diploma and experience in a medical office, excellent keyboard skills, and proficiency with Windows and MS Office. Join a team focused on high-quality patient care and seamless operations.