Patient-Centered Surgical Scheduler (Day Shift)

Albert Einstein Medical Center; Philadelphia (Philadelphia County); On-site; USD 40,000 - 52,000; Full time

Job summary

The Surgical Scheduler at Albert Einstein Medical Center in Philadelphia coordinates inpatient and outpatient procedures, ensuring a smooth patient experience with prompt, courteous service and accurate information flow.

Responsibilities include collecting insurance data, obtaining prior authorizations, confirming schedules, and disseminating pre-operative instructions while maintaining HIPAA compliance and regulatory standards in a fast-paced environment.

Qualifications

• Excellent communication skills are required.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with Jefferson values.
• Collect and review patient insurance information including prior authorizations and referrals before scheduled procedures.
• Completes pre-procedure phone calls and confirms appointment times with patients.
• Provides patient with all necessary pre-operative instructions.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Skills

Excellent communication skills

Data interpretation

Education

High School Diploma/GED

Job description

The Surgical Scheduler at Albert Einstein Medical Center in Philadelphia coordinates inpatient and outpatient procedures, ensuring a smooth patient experience with prompt, courteous service and accurate information flow.

Responsibilities include collecting insurance data, obtaining prior authorizations, confirming schedules, and disseminating pre-operative instructions while maintaining HIPAA compliance and regulatory standards in a fast-paced environment.