Patient-Centered Medical Office Assistant

Methodist Le Bonheur Healthcare; Collierville (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Methodist Le Bonheur Healthcare seeks a Medical Office Assistant to support front desk operations at the ambulatory/clinic site. You will register patients, triage calls, and assist with the patient portal, EMR entries, and chart preparation.

Strong customer service and accurate data handling are essential. Responsibilities include answering phones, scheduling appointments, collecting co-pays, and greeting patients.

Qualifications

• High school diploma or equivalent.
• Experience in medical office or front desk setting preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Register patients and verify demographics, including financial information.
• Answer phones, triage calls, and assist patients with the patient portal.
• Schedule appointments and confirm upcoming visits; collect co-pays/insurance data.
• Greet patients and visitors; manage front desk operations at ambulatory/clinic site.
• Demonstrate initiative and provide excellent customer service aligned with MLH values.

Skills

Customer service

Communication skills

Medical terminology

Multitasking

Organization

Education

High School Diploma or GED

Tools

EMR software

Billing software

Microsoft Office

Job description

Methodist Le Bonheur Healthcare seeks a Medical Office Assistant to support front desk operations at the ambulatory/clinic site. You will register patients, triage calls, and assist with the patient portal, EMR entries, and chart preparation.

Strong customer service and accurate data handling are essential. Responsibilities include answering phones, scheduling appointments, collecting co-pays, and greeting patients.