Medical Office Assistant: Front Desk & Patient Care

Methodist Le Bonheur Healthcare; Olive Branch (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support the ambulatory clinic front desk, including patient registration, triage calls, appointment scheduling, and portal assistance. The role collaborates with management, staff, and clinicians to ensure smooth patient flow.

Minimum education is a High School Diploma or equivalent; preferred experience includes insurance verifications, scheduling, or physician office work.

Qualifications

• Required - High School Diploma or Equivalent.
• Preferred - Insurance verifications or authorizations (1–3 years).
• Preferred - Physician office experience (1–3 years).
• Preferred - Scheduling experience (1–3 years).
• Knowledge of medical terminology is expected.

Responsibilities

• Registers new patients and updates demographics with detailed information.
• Schedules new appointments and makes confirmation calls.
• Collects co-pays and insurance data for full payment.
• Greets patients/visitors and responds to inquiries in person or by phone.
• Maintains front desk workflow and supports clinician and staff as needed.
• Demonstrates initiative for professional development and competency.

Skills

Medical terminology

Communication skills

Organizational skills

Customer service

Scheduling

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Certified Medical Office Assistant (NCCT)

Certified Medical Administrative Assistant (NHA)

Tools

Microsoft Word

Microsoft Excel

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support the ambulatory clinic front desk, including patient registration, triage calls, appointment scheduling, and portal assistance. The role collaborates with management, staff, and clinicians to ensure smooth patient flow.

Minimum education is a High School Diploma or equivalent; preferred experience includes insurance verifications, scheduling, or physician office work.