Patient-Centered Medical Assistant & Clinic Support

Baystate Noble Hospital; Springfield (MA); On-site; USD 42,000 - 58,000; Full time

Job summary

Baystate Noble Hospital is seeking a Medical Assistant to support patient care under provider direction in a fast-paced clinical setting. The role includes interviewing patients, recording vitals, preparing exam rooms, and assisting with procedures and testing, ensuring accurate documentation and smooth patient flow.

The Medical Assistant II may advance to the Medical Assistant III, with emphasis on patient education, coordination of care, and adherence to clinical protocols while collaborating

Responsibilities

• Patient and Room Preparation - Based on patient intake data, assess exam requirements and prepare room and patient for exam, treatment, or procedure. Ensures all necessary equipment is available and provides patients with appropriate education materials.
• Patient Intake and History - Accurately and within the established time frame, gather and/or confirm patient information including personal data (name, address, etc.) and clinical information (health maintenance, vitals, medication, the reason for visit, etc.) to ensure accurate patient record for evaluation and treatment.
• Clinical Orders - Independently implements provider's orders including standing orders and protocols to maintain the flow of patient care, testing for appropriate treatment, and coordination of care with the clinical team.
• Assisting Provider - Available for chaperoning and to assist provider as needed. Assists providers with procedures. Sets up and cleans exam/procedure room.
• Procedures - Performs procedures independently as approved by the provider, including EKG, vision and hearing screening, point of care testing, etc.
• Documentation - Accurately and within the established time frame, complete all documentation. Ensures that patient and provider information is complete.
• Patient Discharge - Schedule appointments and process referrals. Provide patient education materials and ensure materials are available in-patient rooms. Cleans room and prepares for the next patient.
• Communication/Leadership - Communicates with care and leadership team to ensure smooth patient hand-offs and raises red flags as needed.
• Completes referrals and prior authorizations as needed. Completes surgical and procedure scheduling.
• May be required to float to or cross-train in other practices or departments based on organizational and patient needs.

Job description

Baystate Noble Hospital is seeking a Medical Assistant to support patient care under provider direction in a fast-paced clinical setting. The role includes interviewing patients, recording vitals, preparing exam rooms, and assisting with procedures and testing, ensuring accurate documentation and smooth patient flow.

The Medical Assistant II may advance to the Medical Assistant III, with emphasis on patient education, coordination of care, and adherence to clinical protocols while collaborating