Medical Assistant: Patient Care & Procedures Expert

1800 Riverbend Medical Group, Inc.; Springfield (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Baystate Health in Western Massachusetts seeks a Medical Assistant II to support patient care under provider direction. You will interview patients, measure vitals, collect specimens, prepare rooms, and document in CIS/Centricity, ensuring smooth patient flow.

Preferred credentials (ARMA/AMT/CCMA/AAMA/NCMA) and a minimum 3 years of MA experience are desired. The role may involve cross-training in other practices to meet organizational needs.

Qualifications

• Graduate of an accredited MA program or demonstrated MA II competency with 3+ years' experience.
• Preferred: professional credentials (ARMA/AMT/CCMA/AAMA/NCMA).

Responsibilities

• Prepare patient rooms and exam spaces; ensure equipment and educational materials are ready.
• Document patient information accurately in CIS/Centricity and coordinate with the care team.
• Assist with procedures and testing; support the provider during visits.
• Complete orders, refills, prior authorizations, and referrals per protocol.
• Discharge patients and provide education materials; schedule follow-ups.

Skills

Vital signs

Patient care

Team collaboration

Communication

Education

Accredited MA program

MA II competency

Tools

CIS

Centricity

Job description

Baystate Health in Western Massachusetts seeks a Medical Assistant II to support patient care under provider direction. You will interview patients, measure vitals, collect specimens, prepare rooms, and document in CIS/Centricity, ensuring smooth patient flow.

Preferred credentials (ARMA/AMT/CCMA/AAMA/NCMA) and a minimum 3 years of MA experience are desired. The role may involve cross-training in other practices to meet organizational needs.