Medical Assistant: Patient Care & Procedures

Baystate Noble Hospital; Springfield (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Baystate Noble Hospital is seeking a Medical Assistant to support patient care under provider direction, handling patient intake, vitals, room setup, and documentation. The role emphasizes patient-centered care, confidentiality, and collaboration with clinical staff to ensure smooth patient sessions.

The Medical Assistant II may advance to Medical Assistant III and is expected to perform routine procedures, assist providers, and coordinate referrals while maintaining accurate records and

Qualifications

• The Medical Assistant II is proficient in the Essential Functions and the Practice Specific Skills Inventory for this level.

Responsibilities

• Patient and Room Preparation for exams, treatment, or procedures, ensuring equipment readiness and patient education materials.
• Patient Intake and History: gather and confirm patient information and vitals using CIS systems.
• Clinical Orders: implement provider orders, complete forms, and manage refills per protocol.
• Assisting Provider: chaperone and assist with procedures, prepare and clean exam rooms.
• Procedures: perform EKG, vision/hearing screening, point-of-care testing; immunizations as policy allows.
• Documentation: record procedures promptly and accurately in patient records.
• Patient Discharge: schedule follow-ups, provide referrals and education materials, prepare rooms for next patient.
• Communication/Leadership: coordinate with care teams to ensure smooth hand-offs and flag issues.
• Completes referrals and prior authorizations; manages scheduling for surgeries and procedures.
• Cross-training: float to other practices as needed.

Job description

Baystate Noble Hospital is seeking a Medical Assistant to support patient care under provider direction, handling patient intake, vitals, room setup, and documentation. The role emphasizes patient-centered care, confidentiality, and collaboration with clinical staff to ensure smooth patient sessions.

The Medical Assistant II may advance to Medical Assistant III and is expected to perform routine procedures, assist providers, and coordinate referrals while maintaining accurate records and