Medical Assistant: Patient Care, Procedures & Coordination

1400 Baystate Medical Practices, Inc; United States; On-site; USD 30,000 - 41,000; Full time

Job summary

Baystate Health is seeking a Medical Assistant II to support patient care under the direction of a provider. The role emphasizes patient-centered care, confidentiality, and accurate record-keeping across examinations, testing, and procedures.

The position involves interviewing patients, measuring vitals, preparing treatment rooms, assisting with procedures, processing orders, and coordinating referrals and education materials. Opportunities for advancement exist within the practice.

Qualifications

• Graduate of an accredited MA program or demonstrated MA II competencies with minimum 3 years’ experience.
• Preferred: ARMA, AMT, CCMA, NCMA, or AAMA certification.

Responsibilities

• 1) Patient and room preparation; assess exam requirements, prepare room, ensure equipment and educate patients.
• 2) Patient intake and history; collect data, enter information in CIS/Centricity, verify schedules.
• 3) Clinical orders; implement orders, refill prescriptions, manage authorizations and forms.
• 4) Assisting provider; chaperone, assist procedures, prep/clean rooms, anticipate needs.
• 5) Procedures; perform EKG, screenings, testing; immunizations per BMP policy.
• 6) Documentation; complete documentation timely and accurately in patient records.
• 7) Patient discharge; schedule referrals, provide education, prepare rooms for next patient.
• 8) Communication/leadership; coordinate hand-offs and escalate concerns.
• 9) Referrals and authorizations; manage scheduling and cross-train as needed.
• 10) Potential to float or cross-train across practices/departments.

Job description

Baystate Health is seeking a Medical Assistant II to support patient care under the direction of a provider. The role emphasizes patient-centered care, confidentiality, and accurate record-keeping across examinations, testing, and procedures.

The position involves interviewing patients, measuring vitals, preparing treatment rooms, assisting with procedures, processing orders, and coordinating referrals and education materials. Opportunities for advancement exist within the practice.