Patient-Centered Eye Care Front Desk Receptionist

Comprehensive EyeCare Partners; Federal Way (WA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical, dental and vision benefits

Paid Holidays

Company paid life insurance

401(K)

Paid mileage between practices during/

Job summary

Comprehensive EyeCare Partners is seeking a Front Desk Receptionist in Federal Way, WA. You will support patient intake, manage records, schedule appointments, and coordinate referrals with attention to detail and patient focus.

The role requires 1 year of fast-paced patient care or customer service experience, proficiency in MS Word, Outlook and Excel, and healthcare experience is preferred. Office hours are 7 AM to 3:30 PM, Monday through Friday, with benefits including PTO and insurance.

Qualifications

• 1 year of experience in a fast-paced environment focusing on patient care or customer service
• Healthcare experience preferred
• Proficient with MS Word, Outlook and Excel; data entry and medical office software knowledge preferred

Responsibilities

• Organizes and maintains patient charts and filing system
• Answers calls and directs inquiries or initiates triage as needed
• Schedules appointments in computerized scheduler
• Greets and directs patients, salespeople and visitors
• Verifies patient records are up to date and accurate
• Coordinates referrals through insurance and other physician offices
• Collects payments and reconciles daily cash reports
• Other duties as assigned

Skills

Customer service

Data entry

Phone triage

Communication

Teamwork

Education

High school diploma or GED

Tools

MS Word

Outlook

Excel

Job description

Comprehensive EyeCare Partners is seeking a Front Desk Receptionist in Federal Way, WA. You will support patient intake, manage records, schedule appointments, and coordinate referrals with attention to detail and patient focus.

The role requires 1 year of fast-paced patient care or customer service experience, proficiency in MS Word, Outlook and Excel, and healthcare experience is preferred. Office hours are 7 AM to 3:30 PM, Monday through Friday, with benefits including PTO and insurance.