Patient Care Unit Coordinator

Northwestern Medicine; Winfield (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Northwestern Medicine is seeking a Health Unit Coordinator to coordinate unit workflow, assist patients and families, and act as liaison among departments. The role emphasizes accurate information delivery, patient registration, and order transcription in a fast-paced environment.

The coordinator will work closely with the Manager and Charge Nurse, ensuring efficient unit operations, customer service excellence, and adherence to hospital policies.

Qualifications

• High School Diploma or GED is required.
• Basic computer knowledge is required.
• Ability to communicate effectively in English, both verbal and written.
• Ability to assess situations needing interpreter services.
• Excellent customer service skills.

Responsibilities

• Presents a friendly, professional demeanor to patients and customers.
• Provides accurate information and timely updates to patients.
• Coordinates with Manager and Charge Nurse to manage unit workflow.
• Registers patients in the computer and maintains medical records.
• Transcribes orders accurately and ensures timely delivery of medications and supplies.
• Demonstrates teamwork and communicates effectively with staff and patients.
• Manages unit schedules and supports continuous improvement efforts.

Skills

Customer service

English communication

Communication skills

Education

High School Diploma or GED

Job description

Northwestern Medicine is seeking a Health Unit Coordinator to coordinate unit workflow, assist patients and families, and act as liaison among departments. The role emphasizes accurate information delivery, patient registration, and order transcription in a fast-paced environment.

The coordinator will work closely with the Manager and Charge Nurse, ensuring efficient unit operations, customer service excellence, and adherence to hospital policies.