Patient Care Unit Coordinator

tuftsmedicine; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Tufts Medicine is seeking an administrative/support professional to coordinate patient activity and information on the unit, acting as a liaison among departments and patient care, customer service, and the unit. The role focuses on clerical duties, chart management, data entry, and ensuring smooth daily operations under supervision.

Ideal candidates will have a high school diploma, with preferred experience in healthcare customer service and an associate's degree.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience in healthcare or customer-facing setting preferred.
• Associate's degree preferred.

Responsibilities

• Remains in constant communications with admissions on patient status and transfers.
• Receives, greets and directs patients, visitors, physicians, and hospital personnel.
• Initiates, assembles and maintains patient charts and files according to hospital policy.
• Transcribes physician orders to appropriate information sites and documents.
• Supports effective communication for the nursing unit, triaging calls and relaying messages.

Skills

Customer service

Communication

Administrative support

Education

High school diploma or equivalent

Associate's degree

Job description

Tufts Medicine is seeking an administrative/support professional to coordinate patient activity and information on the unit, acting as a liaison among departments and patient care, customer service, and the unit. The role focuses on clerical duties, chart management, data entry, and ensuring smooth daily operations under supervision.

Ideal candidates will have a high school diploma, with preferred experience in healthcare customer service and an associate's degree.