Patient Care Triage Tech: Caring, Efficient Patient Flow

Birmingham Gastroenterolgy Assoc; Homewood (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Birmingham Gastroenterolgy Assoc is seeking a front desk/medical assistant to provide cheerful, patient-centered care. You will greet patients, record vitals, and verify identities using two identifiers in a fast-paced clinic.

The role involves managing patient flow, maintaining clinic cleanliness, handling basic precerting tasks, and supporting healthcare providers with administrative duties. HIPAA compliance is mandatory.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year work experience in a medical field; physician office experience preferred.
• Ability to communicate orally and in writing to patients, doctors and staff.
• Knowledge of Electronic Health Records and processes.
• Typing speed of 35–40 wpm.
• Experience with assisting patient needs.
• BLS or ALS certification.

Responsibilities

• Deliver cheerful, caring, and courteous patient-centered care while greeting patients.
• Take and record patient vitals and verify patient with correct chart using two identifiers.
• Manage patient flow from front desk to exam room.
• Communicate with patients if a physician is late or running behind.
• Ensure disinfection and cleanliness of clinic areas, triage equipment, exam rooms and waiting rooms.
• Keep entry doors cleaned and disinfected; manage supplies and inventory.
• Travel to satellite clinics if needed.
• Observe HIPAA guidelines.

Skills

Customer service

Communication

Teamwork

Attention to detail

HIPAA compliance

Education

High school diploma or equivalent

BLS or ALS certification

Tools

Electronic Health Records (EHR)

Job description

Birmingham Gastroenterolgy Assoc is seeking a front desk/medical assistant to provide cheerful, patient-centered care. You will greet patients, record vitals, and verify identities using two identifiers in a fast-paced clinic.

The role involves managing patient flow, maintaining clinic cleanliness, handling basic precerting tasks, and supporting healthcare providers with administrative duties. HIPAA compliance is mandatory.