Triage Tech

Birmingham Gastroenterolgy Assoc; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Birmingham Gastroenterology Assoc is seeking a Medical Assistant to support front desk operations, assist clinicians, and provide compassionate patient care in a busy clinic setting.

The role requires multitasking, strong communication, and knowledge of Electronic Health Records. A high school diploma and BLS/ALS certification are preferred, with at least one year in a physician office environment.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year work experience in medical field; physician office experience preferred.
• Ability to communicate orally and in writing to patients, doctors and staff.
• Knowledge of Electronic Health Records and Processes.
• To be able to type a minimum of 35-40 wpm.
• Experience with assisting patient needs.
• BLS or ALS certification.

Responsibilities

• Multitasking and organizing with emphasis on department teamwork.
• Deliver cheerful, caring, and courteous patient-centered care; greet patients in a welcoming manner.
• Maintain neat professional appearance and adhere to appearance standards.
• Check daily assignments and manage patient flow from front desk to exam room.
• Record patient vitals and verify patient identity with two identifiers (name and DOB).
• Communicate with patients if physician is late or running behind.
• Ensure disinfection and cleanliness of all clinic areas and exam rooms.
• Supplies exam rooms and keeps inventory of supplies; handle disposal of expired meds.
• Travel to satellite clinics if needed; identify quality assurance and risk management issues.

Skills

Multitasking

Teamwork

Customer service

Communication

Organization

Professional appearance

HIPAA compliance

Education

High school diploma

BLS/ALS certification

Tools

Electronic Health Records

Job description

Description

• Multitasking, organization with high degree of emphasis on department teamwork.
• Deliver a high degree of cheerful, caring, and courteous customer centered care when engaging patient’s every day. Always greeting patients in a pleasant and welcoming manner
• Neat professional appearance, always adhering to appearance standards.
• Excellent customer service and organizational skills
• Checks daily assignments
• Take and record patient vitals and required additional information, verifying correct patient with correct chart and physician, using two identifiers ..ie..name/DOB
• Manage patient flow from front desk to exam room
• Communicates with patients if physician is late or running behind
• Ensures disinfection and cleanliness of all clinic areas, triage equipment, exam rooms and waiting rooms.
• Keeps entry doors cleaned and disinfected
• Supplies exam rooms, keeping inventory and ordering all necessary supplies
• Keeps inventory of sample closets, disposing of all expired meds in approved receptacles.
• Travels to satellite clinics if need arises
• Works to improve healthcare services
• Identifies quality assurance and risk management issues reporting to appropriate management team
• Light MA task such as precerting, preforming breath test or calling to confirm appointments.
• Always observes HIPAA guidelines

Requirements

The minimum qualifications required to successfully perform this position are the following:

• High school diploma or equivalent
• Minimum of 1 year work experience with knowledge of medical field, physician office experience preferred
• Ability to communicate orally and in writing to patients, doctors and staff
• Knowledge of Electronic Health Records and Processes
• To be able to type a minimum of 35-40 wpm
• Experience with assisting patient needs
• BLS or ALS certification