Triage Tech

Birmingham Gastroenterology; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Birmingham Gastroenterology in Birmingham, AL seeks an organized Medical Office Assistant to support a patient-centered front desk and exam area. You will greet patients, record vitals, verify charts, and manage patient flow while upholding HIPAA guidelines.

Role requires 1 year in a medical setting, strong communication, and proficiency with EHR systems. Travel to satellite clinics may be required; BLS/ALS certification is a plus.

Qualifications

• High school diploma or equivalent.
• 1 year medical office experience preferred.
• Able to communicate orally and in writing.
• Knowledge of Electronic Health Records.
• Typing speed 35–40 wpm.
• Experience assisting patient needs.
• BLS or ALS certification.

Responsibilities

• Greet and assist patients at front desk and exam areas.
• Record patient vitals and verify chart and physician with two identifiers.
• Manage patient flow from front desk to exam room.
• Maintain cleanliness and disinfection of all clinic areas.
• Observe HIPAA guidelines at all times.
• Call to confirm appointments and precerting tasks.
• Order and restock exam rooms and supplies.
• Travel to satellite clinics as needed.

Skills

Multitasking

Organization

Customer service

Teamwork

Patient care

Vital signs

Patient flow

Communication

HIPAA compliance

Education

High school diploma

BLS/ALS certification

Tools

EHR software

Job description

Description

• Multitasking, organization with high degree of emphasis on department teamwork.
• Deliver a high degree of cheerful, caring, and courteous customer centered care when engaging patient’s every day. Always greeting patients in a pleasant and welcoming manner
• Neat professional appearance, always adhering to appearance standards.
• Excellent customer service and organizational skills
• Checks daily assignments
• Take and record patient vitals and required additional information, verifying correct patient with correct chart and physician, using two identifiers ..ie..name/DOB
• Manage patient flow from front desk to exam room
• Communicates with patients if physician is late or running behind
• Ensures disinfection and cleanliness of all clinic areas, triage equipment, exam rooms and waiting rooms.
• Keeps entry doors cleaned and disinfected
• Supplies exam rooms, keeping inventory and ordering all necessary supplies
• Keeps inventory of sample closets, disposing of all expired meds in approved receptacles.
• Travels to satellite clinics if need arises
• Works to improve healthcare services
• Identifies quality assurance and risk management issues reporting to appropriate management team
• Light MA task such as precerting, preforming breath test or calling to confirm appointments.
• Always observes HIPAA guidelines

Requirements

The minimum qualifications required to successfully perform this position are the following:

• High school diploma or equivalent
• Minimum of 1 year work experience with knowledge of medical field, physician office experience preferred
• Ability to communicate orally and in writing to patients, doctors and staff
• Knowledge of Electronic Health Records and Processes
• To be able to type a minimum of 35-40 wpm
• Experience with assisting patient needs
• BLS or ALS certification