Patient Care Specialist — TMS & Esketamine Therapy

Neuronetics; Coral Gables (FL); Presencial; USD 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

Generous paid time off

Medical, dental, and vision coverage

Specialized training in TMS/esketamine

Descripción de la vacante

Greenbrook Mental Wellness Centers seeks a dedicated Patient Care Specialist to deliver TMS and esketamine therapies in our Coral Gables outpatient centers. This full-time role offers training, growth opportunities, and a patient-centered environment.

You’ll travel regionally to cover area centers as needed, maintain EHR notes, assist with scheduling and billing, and ensure safety and quality of care in partnership with clinicians. Hours are Monday–Friday, 8 hours, between 7am–7pm.

Formación

• Minimum high school diploma required; college degree or clinical certification preferred.
• Experience in fast-paced patient or customer care/service roles is desirable.
• Proficiency with Microsoft Office applications.

Responsabilidades

• Administers TMS or esketamine therapy per guidelines and monitors treatment.
• Records treatment session notes in electronic health records (EHR).
• Schedules patient consultations and assists with co-pay collection and discharge instructions.
• Maintains understanding of general insurance and billing workflows.
• Travels between centers to provide coverage as needed.

Conocimientos

Patient care

Organization

Multitasking

Communication

Teamwork

Empathy

Mobile/stable

Educación

High School Diploma

Bachelor’s/Associate Degree or Clinical Certification preferred

Descripción del empleo

Greenbrook Mental Wellness Centers seeks a dedicated Patient Care Specialist to deliver TMS and esketamine therapies in our Coral Gables outpatient centers. This full-time role offers training, growth opportunities, and a patient-centered environment.

You’ll travel regionally to cover area centers as needed, maintain EHR notes, assist with scheduling and billing, and ensure safety and quality of care in partnership with clinicians. Hours are Monday–Friday, 8 hours, between 7am–7pm.