Patient Care Specialist: Medical Office Admin & Scheduling

Sentara Health Plans; Virginia Beach (VA); Hybrid; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

401k with Employer Match

Education assistance

Job summary

Sentara Healthcare is seeking a Patient Care Specialist in Virginia Beach, VA to deliver non-clinical support in a physician's office. You will manage phones, appointments, and patient inquiries in a team-oriented environment.

The role requires strong customer service experience, attention to detail, and the ability to coordinate with health plan data and medical records teams. A full-time schedule with standard business hours is offered.

Qualifications

• 3 years of customer service experience required.
• 1 year of experience with health insurance plans, medical records data, medical terminology, registration or scheduling.

Responsibilities

• Answer phones and schedule appointments.
• Provide non-clinical support to a physician's office and assist patients with questions.

Skills

Customer Service

Communication

Education

HS Diploma

Associate Degree or higher

Job description

Sentara Healthcare is seeking a Patient Care Specialist in Virginia Beach, VA to deliver non-clinical support in a physician's office. You will manage phones, appointments, and patient inquiries in a team-oriented environment.

The role requires strong customer service experience, attention to detail, and the ability to coordinate with health plan data and medical records teams. A full-time schedule with standard business hours is offered.