Patient Care Specialist - Day Shift, Full-Time (No Nights)

Sentara Healthcare Inc; Norfolk (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Sentara Healthcare Inc in Norfolk, VA is hiring a Full-Time Patient Care Specialist. You will provide non-clinical support, ensuring an excellent patient experience through administrative tasks like answering phones and scheduling appointments. Requires 3 years of customer service experience and proficiency in medical terminology and scheduling. The role offers a Monday to Friday schedule with no weekend shifts, ensuring work-life balance while being part of a collaborative team focused on patient care.

Qualifications

• 3 years Customer Service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.

Responsibilities

• Provide non-clinical support within a physician's office.
• Answer phones and schedule appointments.
• Ensure an excellent patient experience by performing administrative tasks.

Skills

Customer Service

Medical Terminology

Scheduling

Education

HS Diploma

Associate Level degree or higher

Job description

Sentara Healthcare Inc in Norfolk, VA is hiring a Full-Time Patient Care Specialist. You will provide non-clinical support, ensuring an excellent patient experience through administrative tasks like answering phones and scheduling appointments. Requires 3 years of customer service experience and proficiency in medical terminology and scheduling. The role offers a Monday to Friday schedule with no weekend shifts, ensuring work-life balance while being part of a collaborative team focused on patient care.