Patient Care Specialist Medical Assistant

Humana Inc; Mesa (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Humana Inc. is hiring a Medical Assistant for CenterWell Senior Primary Care in an onsite role focused on patient preparation before doctor visits. You will guide patients, verify medications and histories, and support seamless clinical flow so physicians can focus on medical decisions.

Key duties include intake and rooming, managing the EMR inbox, and educating patients using loop-back techniques. Requires BLS and MA training or 3 years experience.

Qualifications

• HIPAA & safety policy knowledge.
• Infection prevention and OSHA standards.
• Computer literacy.

Responsibilities

• Intake & clinical rooming: perform vitals, medication and allergy verification, patient history, and screenings as needed.
• Inbox & worklist management: route patient messages, lab results, and medication follow-ups in EMR for same-day touch.
• Education & loop-back: ensure patients understand next steps by having them repeat instructions in their own words.

Skills

Patient-centered care

Accurate documentation

Clinical skills

Emotional intelligence

Teamwork

Clear communication

Education

MA training program

Tools

EMR systems

Job description

Humana Inc. is hiring a Medical Assistant for CenterWell Senior Primary Care in an onsite role focused on patient preparation before doctor visits. You will guide patients, verify medications and histories, and support seamless clinical flow so physicians can focus on medical decisions.

Key duties include intake and rooming, managing the EMR inbox, and educating patients using loop-back techniques. Requires BLS and MA training or 3 years experience.