Patient Care Specialist: Intake & Clinic Flow

humana; Mesa (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Job summary

Humana’s CenterWell Senior Primary Care in Mesa, AZ is seeking a Medical Assistant to become a Patient Specialist who ensures patients are fully prepared before the doctor sees them. This onsite role supports clinicians by handling intake, clinical rooming, and EMR inbox routing, while teaching patients through loop-back techniques to confirm understanding and prevent repeat visits.

The position offers a 40-hour work week with a pay range of $44,900 to $60,200 per year and a comprehensive

Qualifications

• HIPAA and safety policy compliance required.
• Graduated from MA training program or 3+ years experience.
• Right to work in the United States.

Responsibilities

• Intake and clinical rooming with vitals, med/allergy verification, and history.
• Inbox and worklist management in EMR for same-day touch.
• Educate patients using loop-back to ensure understanding.

Skills

Patient-centered care

Accurate records

Clear communication

Team collaboration

Basic calculations

Empathy

Clinical safety

Computer literacy

Education

MA training program or 3+ years experience

Tools

EMR software

Job description

Humana’s CenterWell Senior Primary Care in Mesa, AZ is seeking a Medical Assistant to become a Patient Specialist who ensures patients are fully prepared before the doctor sees them. This onsite role supports clinicians by handling intake, clinical rooming, and EMR inbox routing, while teaching patients through loop-back techniques to confirm understanding and prevent repeat visits.

The position offers a 40-hour work week with a pay range of $44,900 to $60,200 per year and a comprehensive