Patient Access & Scheduling Specialist II

Millennium-Physician-Group; Port Charlotte (FL); On-site; USD 22,000 - 35,000; Full time

Job summary

Millennium-Physician-Group in Port Charlotte, FL, is seeking a Patient Care Specialist II to coordinate front-office tasks and support efficient care center operations. You will verify demographics and insurance, respond to patient inquiries, and route messages to care teams, ensuring accurate record-keeping and timely communication.

The role emphasizes standard operational processes under supervision, with salary range $16.20 to $25.65 per hour, reflecting geographic location and experience.

Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across assigned care center workflows.
• Verify patient demographics, insurance information, referral details, and required documentation prior to or during visits.
• Respond to patient calls, messages, and front desk inquiries, providing accurate information within established guidelines.
• Identify scheduling gaps, missing documentation, or incomplete patient information and take appropriate steps to resolve routine issues.
• Route clinical messages, refill requests, forms, and care-related inquiries to the appropriate care team members.
• Maintain accurate records in electronic medical record, scheduling, and patient communication systems.
• Support daily front office workflow by prioritizing routine tasks, coordinating with clinical staff, and escalating issues when needed.

Job description

Millennium-Physician-Group in Port Charlotte, FL, is seeking a Patient Care Specialist II to coordinate front-office tasks and support efficient care center operations. You will verify demographics and insurance, respond to patient inquiries, and route messages to care teams, ensuring accurate record-keeping and timely communication.

The role emphasizes standard operational processes under supervision, with salary range $16.20 to $25.65 per hour, reflecting geographic location and experience.