Patient Care Specialist - Front Office & Scheduling (Days)

Sentara Health; Virginia Beach (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Parental & Family Caregiver Leave

401k/403b

Job summary

Sentara Rheumatology Specialists in Norfolk, VA seeks a full-time Patient Care Specialist. You will perform non-clinical support in a physician's office and ensure an excellent patient experience by handling complex administrative tasks.

Hours are Mon-Fri, 8:00 AM - 4:30 PM, dayshift, with competitive pay and benefits. The role requires a HS Diploma and 3 years of customer service experience, plus 1 year in health insurance plans, medical records data, terminology, registration, scheduling, or

Qualifications

• HS Diploma is required; associate degree or higher may substitute for experience.
• 3 years of customer service experience required; 1 year experience with health insurance plans, medical records data, terminology, registration, scheduling, or third party payers is required.

Responsibilities

• Answer phones and schedule appointments.
• Provide patient information and answer questions.
• Support non-clinical office operations to facilitate patient care delivery.

Skills

Customer service

Education

HS Diploma

Associate degree or higher in lieu of experience

Job description

Sentara Rheumatology Specialists in Norfolk, VA seeks a full-time Patient Care Specialist. You will perform non-clinical support in a physician's office and ensure an excellent patient experience by handling complex administrative tasks.

Hours are Mon-Fri, 8:00 AM - 4:30 PM, dayshift, with competitive pay and benefits. The role requires a HS Diploma and 3 years of customer service experience, plus 1 year in health insurance plans, medical records data, terminology, registration, scheduling, or