Patient Care Specialist: Front Desk & Scheduling Pro

Sentara Health Plans; Williamsburg (VA); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)/403(b) with employer match

Paid Time Off

Job summary

Sentara Family Internal Medicine in Williamsburg, VA, is seeking a full-time Patient Care Specialist. You will provide non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure a positive experience.

The role requires a HS Diploma, 3 years of customer service, and 1 year of experience with health insurance plans or related data. Monday–Friday, day shift; competitive benefits offered.

Qualifications

• HS Diploma required; Associate Degree or higher considered
• 3 years of Customer Service experience required
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required

Responsibilities

• Provide non-clinical support in a physician's office
• Answer phones, schedule appointments, and answer patient questions

Skills

Customer Service

Health Insurance

Medical Terminology

Registration & Scheduling

Teamwork

Education

HS Diploma

Associate Degree or higher

Job description

Sentara Family Internal Medicine in Williamsburg, VA, is seeking a full-time Patient Care Specialist. You will provide non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure a positive experience.

The role requires a HS Diploma, 3 years of customer service, and 1 year of experience with health insurance plans or related data. Monday–Friday, day shift; competitive benefits offered.