Day-Shift Patient Care Specialist (Medical Office)

sentara; Chesapeake (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Tuition Assistance

Employee Discounts

Annual bonus potential

Job summary

Sentara Healthcare is hiring a full-time Patient Care Specialist in Chesapeake, VA. The role provides non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure top-notch care delivery.

Hours are Monday–Friday days. A HS Diploma is required, with an Associate degree or higher considered in lieu of experience. 3 years of customer service and 1 year in health insurance or medical records-related tasks are required.

Qualifications

• HS Diploma required.
• Associate degree or higher may substitute for experience.
• 3 years in customer service required.
• 1 year with health insurance plans, medical records data, or third party payers required.

Responsibilities

• Answer phones and schedule appointments.
• Answer patient questions and support care delivery.
• Collaborate with team to ensure an excellent patient experience.
• Perform administrative tasks to support care delivery.

Skills

Customer service

Phone support

Scheduling appointments

Team collaboration

Education

HS Diploma

Associate degree or higher

Tools

Medical Records Data

Registration

Scheduling

Health Insurance Plans

Job description

Sentara Healthcare is hiring a full-time Patient Care Specialist in Chesapeake, VA. The role provides non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure top-notch care delivery.

Hours are Monday–Friday days. A HS Diploma is required, with an Associate degree or higher considered in lieu of experience. 3 years of customer service and 1 year in health insurance or medical records-related tasks are required.