Patient Care Specialist

Sentara; Williamsburg (VA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Care Specialist to join their team in Williamsburg. This part-time role involves providing essential non-clinical support in a physician's office, where you will ensure excellent patient experiences through administrative tasks such as scheduling appointments and responding to inquiries. With a strong emphasis on teamwork, you will collaborate with colleagues to deliver the best care possible. The company offers a range of benefits, including medical, dental, and vision plans, tuition assistance, and opportunities for professional development, making it an ideal place to grow your career while caring for your family.

Benefits

Medical, Dental, Vision Plans

Paid Time Off

Tuition Assistance

401(k) with Employer Match

Pet Insurance

Paid Parental Leave

Emergency Backup Care

Legal Resources Plan

Certification Reimbursement

Annual Bonus Opportunities

Qualifications

• 3+ years of clerical or customer service experience required.
• Experience with health insurance and medical records preferred.

Responsibilities

• Provide non-clinical support in a physician's office.
• Ensure excellent patient experiences through administrative tasks.

Skills

Customer Service

Clerical Skills

Medical Terminology

Scheduling

Education

High School Diploma or Equivalent

Associate's Degree

Tools

Electronic Medical Record Systems

Job description

City/State

Williamsburg, VA

Work Shift

Swing Shift

Overview:

Sentara Urgent Care New Town is hiring a Part-Time Patient Care Specialist in Williamsburg, VA!

Schedule: Clinic hours are 8:00 a.m. - 8:00 p.m., Monday to Friday, and 8:00 a.m. - 4:00 p.m. on Saturday and Sunday. Hours may vary based on business needs and candidate availability.

As a Patient Care Specialist with Sentara Health, you will provide non-clinical support in a physician's office, ensuring excellent patient experiences through administrative tasks such as answering phones, scheduling appointments, and responding to patient inquiries. Teamwork is key, with everyone working together to deliver the best care. Watch https://youtu.be/-UFCN2hsXQY to hear Joyce describe a day in the life of a Patient Care Specialist at Sentara Healthcare.

Education

• High School diploma or equivalent

Experience

• At least 3 years of clerical or customer service experience
• At least 1 year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers
• An associate's degree may substitute for experience
• Experience with Electronic Medical Record systems is preferred

Keywords: Monster, Talroo-Allied Health, Scheduling, Front Desk, Insurance Verification

Benefits: Caring for Your Family and Your Career

* Medical, Dental, Vision plans

* Reimbursement for Adoption, Fertility, and Surrogacy up to $10,000

* Paid Time Off and Sick Leave

* Paid Parental & Family Caregiver Leave

* Emergency Backup Care

* Long-Term, Short-Term Disability, and Critical Illness plans

* Life Insurance

* 401(k)/403(b) with Employer Match

* Tuition Assistance up to $5,250/year and discounted educational opportunities through Guild Education

* Student Debt Pay Down of $10,000

* Reimbursement for certifications and access to CEUs and professional development

* Pet Insurance, Legal Resources Plan, and opportunities to earn annual bonuses based on system and employee criteria

Sentara Health is an equal opportunity employer and values diversity and inclusion. Our nearly 30,000-member workforce reflects the communities we serve. Diversity, inclusion, and belonging are core principles to ensure an equitable environment.

Our mission is "to improve health every day," and this is a tobacco-free environment.

Remote work eligibility: Sentara employs associates in Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.