Patient Care Specialist

Sentara; Carrollton (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking a PRN Patient Care Specialist in Carrollton, VA. This role involves providing essential administrative support in a physician's office, ensuring excellent patient experiences through various tasks. The ideal candidate will have strong customer service skills and relevant experience in clerical duties and health insurance. Join a collaborative team dedicated to patient care and support.

Benefits

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance - $5,250/year

Student Debt Pay Down - $10,000

Qualifications

• Three years clerical, customer service experience required.
• Experience with health insurance plans and medical terminology required.

Responsibilities

• Provide non-clinical support within a physician's office.
• Answer phones, schedule appointments, and assist patients.

Skills

Customer Service

Scheduling

Clerical

Education

High School Grad or Equivalent

Associate's Degree

Tools

Electronic Medical Record systems

Job description

City/State

Carrollton, VA

Work Shift

Swing Shift

Overview:

Sentara Urgent Care St. Luke's is now hiring a PRN Patient Care Specialist in Carrollton, VA!

Schedule: Clinic hours - 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Scheduled hours and shifts may vary based on business need and candidates' availability.

As aPatient Care Specialistwith Sentara Health, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQYto hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

• HS - High School Grad or Equivalent

Experience

• Three (3) years Clerical, Customer Service experience required.
• One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.
• An Associate's level degree in lieu of the required experience will be considered.
• Experience with Electronic Medical Record systems preferred.

Keywords: Talroo-Allied Health, Scheduling, Front-Desk, Insurance Verification, Registration, Scheduling

Benefits: Caring For Your Family and Your Career

* Medical, Dental, Vision plans

* Adoption, Fertility and Surrogacy Reimbursement up to $10,000

* Paid Time Off and Sick Leave

* Paid Parental & Family Caregiver Leave

* Emergency Backup Care

* Long-Term, Short-Term Disability, and Critical Illness plans

* Life Insurance

* 401k/403B with Employer Match

* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education

* Student Debt Pay Down - $10,000

* Reimbursement for certifications and free access to complete CEUs and professional development

*Pet Insurance
*Legal Resources Plan
*Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work,Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.