Patient Care Specialist

Sentara Healthcare Inc; Carrollton (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Specialist to join their team in Carrollton. In this vital role, you will provide essential non-clinical support within a physician's office, ensuring a seamless patient experience through various administrative tasks. Your responsibilities will include answering phones, scheduling appointments, and addressing patient inquiries, all while fostering a collaborative environment with your team. This position offers a chance to make a meaningful impact on patient care and work alongside committed professionals in a supportive setting. If you have a passion for helping others and excel in customer service, this opportunity is perfect for you.

Qualifications

• Three years of clerical and customer service experience required.
• Experience with health insurance plans and medical records data.

Responsibilities

• Provide non-clinical support and ensure excellent patient experience.
• Answer phones, schedule appointments, and assist patients.

Skills

Customer Service

Clerical Skills

Medical Terminology

Scheduling

Insurance Verification

Education

High School Graduate or Equivalent

Associate's Degree

Tools

Electronic Medical Record systems

Job description

Sentara Urgent Care St. Luke's is now hiring a Patient Care Specialist in Carrollton, VA!

Schedule: Clinic hours - 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Scheduled hours and shifts may vary based on business need and candidates' availability.

As aPatient Care Specialistwith Sentara Health, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQYto hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

• HS - High School Grad or Equivalent

Experience

• Three (3) years Clerical, Customer Service experience required.
• One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.
• An Associate's level degree in lieu of the required experience will be considered.
• Experience with Electronic Medical Record systems preferred.

Keywords: Talroo-Allied Health, Scheduling, Front-Desk, Insurance Verification, Registration, Scheduling