Patient Care Specialist

Sentara Healthcare Inc; Virginia (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

Sentara Healthcare Inc is seeking a Flexi Patient Care Specialist located in Virginia. This position involves providing non-clinical support, ensuring excellent patient experiences, answering phones, and scheduling appointments. Required qualifications include a high school diploma and three years of customer service experience, along with familiarity with health insurance and medical terminology. The role is pivotal in ensuring a teamwork-oriented approach to patient care.

Qualifications

• 3 years Customer Service experience required.
• 1 year experience with Health Insurance Plans and Medical Records Data required.

Responsibilities

• Provide non-clinical support within a physician's office.
• Answer phones and schedule appointments.
• Ensure an excellent patient experience.

Skills

Customer Service

Medical Terminology

Scheduling

Education

High School Diploma

Associate Level degree or higher

Job description

Sentara Urgent Care Port Potomac is now hiring a Flexi Patient Care Specialist based in Woodbridge, VA!

Schedule: Clinic hours - 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Scheduled hours and shifts may vary based on business need and candidates' availability.

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

• HS Diploma
• Associate Level degree or higher in lieu of the required experience will be considered

Experience

• 3 years Customer Service experience required
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office