Patient Care Specialist

Sentara Healthcare Inc; Norfolk (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Sentara Healthcare Inc in Norfolk, VA is hiring a Full-Time Patient Care Specialist. You will provide non-clinical support, ensuring an excellent patient experience through administrative tasks like answering phones and scheduling appointments. Requires 3 years of customer service experience and proficiency in medical terminology and scheduling. The role offers a Monday to Friday schedule with no weekend shifts, ensuring work-life balance while being part of a collaborative team focused on patient care.

Qualifications

• 3 years Customer Service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.

Responsibilities

• Provide non-clinical support within a physician's office.
• Answer phones and schedule appointments.
• Ensure an excellent patient experience by performing administrative tasks.

Skills

Customer Service

Medical Terminology

Scheduling

Education

HS Diploma

Associate Level degree or higher

Job description

Sentara Pulmonary, Critical Care and Sleep Specialists Heart Hospital Office is now hiring a Full-Time Patient Care Specialist in Norfolk, VA!

Hours: Monday-Friday 8a-5p, Dayshift. No weekend shifts required. NO NIGHTS or HOLIDAYS!

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions.

In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Visit https://youtu.be/-UFCN2hsXQY to hear Joyce talk about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

• HS Diploma
• Associate Level degree or higher in lieu of the required experience will be considered

Experience

• 3 years Customer Service experience required
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office