Patient Care & Scheduling Specialist (Medical Office)

US Pediatric Partners; Sanford (NC); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Matching 401K

Annual Merit Increases

Mental Health and Counseling Programs

Dental and Orthodontic Coverage

Vision Insurance

Health Care with Low Premiums

Short-term Disability

Access to Virtual Health & Wellness

Résumé du poste

US Pediatric Partners is seeking a Medical Office Specialist to be the first point of contact for families served. You will handle check-in/check-out, schedule appointments, verify insurance, and update patient accounts in collaboration with clinical staff.

This role emphasizes HIPAA compliance, accuracy in documentation, and friendly, professional communication to support a positive patient experience in a pediatric setting.

Qualifications

• High school diploma or equivalent.
• Prior medical office experience preferred.
• Knowledge of insurance verification and patient accounts preferred.
• Working knowledge of computer applications; EMR experience preferred.

Responsabilités

• Greet patients and visitors via phone or in person.
• Check-in/check-out procedures and scheduling.
• Verify insurance and update patient accounts.
• Facilitate patient flow and provide medical records or documents as requested.
• Maintain reception and lobby area; respond to inquiries professionally.

Connaissances

Telephone etiquette

Customer service

Communication

Formation

High school diploma or equivalent

Outils

EMR system

Computer literacy

Description du poste

US Pediatric Partners is seeking a Medical Office Specialist to be the first point of contact for families served. You will handle check-in/check-out, schedule appointments, verify insurance, and update patient accounts in collaboration with clinical staff.

This role emphasizes HIPAA compliance, accuracy in documentation, and friendly, professional communication to support a positive patient experience in a pediatric setting.