Patient Care & Scheduling Specialist

Advanced Radiology Consultants; Shelton (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Coverage

Vision Coverage

HSA with Employer Contribution

PTO

Paid Holidays

401(k) Plan with Employer Contribution

Life Insurance

Accident Insurance

Job summary

The Customer Care Representative at Advanced Radiology Consultants is a full-time clerical role based in Shelton, CT. You will be on the front line answering calls, scheduling appointments, verifying patient information, and performing pre-screening duties in a fast-paced, patient-focused environment.

The ideal candidate will have a HS diploma or GED, at least one year of related experience, strong computer and data-entry skills, and a commitment to HIPAA privacy.

Qualifications

• Customer service oriented role on the front-line answering calls and scheduling appointments.
• Verifies patient information and executes pre-screening duties.
• Respects patient confidentiality by adhering to HIPAA standards.

Responsibilities

• Answer telephone calls to schedule appointments for new or current patients.
• Outbound calls to schedule appointments and follow guidelines.
• Review preps and prescreen patients appropriately.

Skills

Multi-tasking

Customer service

Active listening

Data entry

Computer skills

Problem solving

Education

High school diploma or GED

Tools

HIPAA knowledge

Job description

The Customer Care Representative at Advanced Radiology Consultants is a full-time clerical role based in Shelton, CT. You will be on the front line answering calls, scheduling appointments, verifying patient information, and performing pre-screening duties in a fast-paced, patient-focused environment.

The ideal candidate will have a HS diploma or GED, at least one year of related experience, strong computer and data-entry skills, and a commitment to HIPAA privacy.