Patient Services & Front Desk Specialist

Advanced Radiology Consultants; Wilton (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug Coverage

Vision Coverage

Health Savings Account (HSA) with matching employer contribution

Generous Paid Time Off (PTO)

401(k) Plan with Employer Contribution

Job summary

Advanced Radiology Consultants in Wilton, Connecticut is seeking a Patient Services Specialist. This role combines front desk duties with assisting in patient care, ensuring a comforting and efficient experience. The ideal candidate should have a high school diploma or GED, ideally graduate from a Medical Office Assistant Program, and possess strong multi-tasking skills. Responsibilities include greeting patients, coordinating with physicians, managing appointments, and addressing patient concerns. The position offers medical benefits and generous paid time off.

Qualifications

• Minimum 1-2 years’ experience or training in a related field.
• Ability to work in a fast-paced, high-volume environment.
• Experience in providing patient care is a plus.

Responsibilities

• Greet patients and visitors with warmth and compassion.
• Communicate effectively with referring physicians and patients.
• Ensure the accuracy and efficiency of the patient admission process.
• Provide explanations of exam preps and resolve patient queries.
• Assist technologists and other staff as requested.
• Maintain records and manage patient copays accurately.

Skills

Multi-tasking

Basic knowledge of anatomy

Familiarity with medical terminology

Patient assistance

Education

High school diploma or GED

Graduate of Medical Office Assistant Program

Job description

Advanced Radiology Consultants in Wilton, Connecticut is seeking a Patient Services Specialist. This role combines front desk duties with assisting in patient care, ensuring a comforting and efficient experience. The ideal candidate should have a high school diploma or GED, ideally graduate from a Medical Office Assistant Program, and possess strong multi-tasking skills. Responsibilities include greeting patients, coordinating with physicians, managing appointments, and addressing patient concerns. The position offers medical benefits and generous paid time off.