Radiology Patient Access & Scheduling Specialist

Signature Healthcare, MA; Brockton (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Signature Healthcare, MA is seeking a Radiology Patient Access Representative to perform a range of detail‑oriented duties in arriving and registering patients in the radiology department. The role may include scheduling patient appointments and handling multiple tasks in a fast-paced environment.

The incumbent uses independent judgment, understands radiology policies, and works as a team player. Excellent customer service for internal and external customers is required, with duties including

Qualifications

• 1 year experience in medical or customer service working environment, radiology experience preferred.
• Medical Terminology
• Nextbar, Evicore and Meditech experience preferred.

Responsibilities

• Arrive and register patients in the radiology department.
• Schedule patient appointments and imaging procedures as assigned.
• Check payers' prior-authorization requirements and validate active coverage.
• Manage incoming phone calls in a positive, professional manner.

Skills

Customer service

Scheduling

Prioritization

Medical terminology

Phone handling

Team player

Tools

Nextbar

Evicore

Meditech

Job description

Signature Healthcare, MA is seeking a Radiology Patient Access Representative to perform a range of detail‑oriented duties in arriving and registering patients in the radiology department. The role may include scheduling patient appointments and handling multiple tasks in a fast-paced environment.

The incumbent uses independent judgment, understands radiology policies, and works as a team player. Excellent customer service for internal and external customers is required, with duties including