Patient Care & Scheduling Specialist

Millennium Physician Group; Sarasota (FL); Vor Ort; USD 24.000 - 35.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision Insurance

401(K) Retirement Plan with Matching

Employer-Paid Life Insurance Short & &

Disability (Short & Long-Term)

Paid Time Off

Zusammenfassung

Millennium Physician Group in Venice, Florida, seeks a Patient Care Specialist to coordinate front-office activities, scheduling, patient communication, and documentation, supporting efficient clinic operations. You’ll work under moderate supervision to resolve routine access questions and ensure accurate information flow between patients, providers, and staff.

The role requires a high school diploma with 1–2 years in administrative or healthcare support, EMR and scheduling proficiency, and

Qualifikationen

• High school diploma or equivalent; 1–2 years in administrative, patient access or healthcare support.
• Knowledge of front office healthcare operations, scheduling, and patient communication.
• Ability to interpret procedures and resolve routine to moderately complex patient issues.
• Proficiency with EMR systems, scheduling, phone systems, and standard office software.
• Insurance verification, referrals, or medical terminology knowledge preferred.
• Strong communication, service orientation, attention to detail, confidentiality, and time management.

Aufgaben

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across assigned care center workflows.
• Verify patient demographics, insurance information, referral details, and required documentation prior to or during visits.
• Respond to patient calls, messages, and front desk inquiries, providing accurate information within established guidelines.
• Identify scheduling gaps, missing documentation, or incomplete patient information and take appropriate steps to resolve routine issues.
• Route clinical messages, refill requests, forms, and care-related inquiries to the appropriate care team members.
• Maintain accurate records in electronic medical record, scheduling, and patient communication systems.
• Support daily front office workflow by prioritizing routine tasks, coordinating with clinical staff, and escalating issues when needed.

Kenntnisse

Front desk operations

Scheduling

Patient communication

EMR systems

Ausbildung

High school diploma

Tools

EMR systems

Scheduling software

Phone systems

Office software

Jobbeschreibung

Millennium Physician Group in Venice, Florida, seeks a Patient Care Specialist to coordinate front-office activities, scheduling, patient communication, and documentation, supporting efficient clinic operations. You’ll work under moderate supervision to resolve routine access questions and ensure accurate information flow between patients, providers, and staff.

The role requires a high school diploma with 1–2 years in administrative or healthcare support, EMR and scheduling proficiency, and